Lagos Tourism Commissioner Seeks Cooperation Of Stakeholders On Secured Operations
By: Onome Ose
Digitalisation Of Data, as Lagos State government begins the process of data gathering and digitalisation of its registration of hospitality outfits and operators, the State Commissioner for Tourism, Arts and Culture, Mrs Toke Benson-Awoyinka, has charged the operators on partnering and cooperating with the ministry in achieving the task, which she said is to be operation in sector seamless and secured.
She gave this charge on in Lagos during the stakeholders’ engagement with the hospitality sector on the emerging trends and challenges, stressing that, ‘‘we must adapt to the changing landscape by embracing new technologies and sustainable practices.
‘‘Emerging trends in this sector such as digital transformation, eco-tourism, and personalized customer experiences are reshaping the way we operate. It is imperative that we stay ahead of these trends to remain competitive and relevant.
‘‘You will agree with me that this gathering is long overdue considering happenings in the hospitality sector, emerging trends and the need for us to always share views on how to improve this sector and continue to operate in line with acceptable best practices.’’
To this end, she drew attention of the stakeholders to the need to create a database that is digitalised and secured for the effective management of the sector.
“A development, which she said has informed the decision of the Ministry to embark on the drive that is soon to commence with the active support and cooperation of the operators.
Benson-Awoyinka further disclosed, ‘‘we strive to make the industry, as with other climes, data driven, through the capturing of the entire hospitality sector on a database we can also share with the rest of the world.
“We are digitising our registration processes and would no longer operate manually in this capturing process.
‘‘You must also agree with me that data is important not only for growth and expansion but also for SECURITY of lives and property within and around your establishments.
“We seek your cooperation in this very important exercise as we strive to make it seamless as the methodology would be communicated to you accordingly.
‘‘The fact remains that collaboration is key to achieving our objectives. By working together, we can create a seamless and memorable experience for tourists who depend on such data in that critical decision on destination choice.’’
‘‘The sanctity and safety of your establishment also comes into focus, drugs, vices and environmental nuisances play a major role and such must be curbed to further make us a destination of choice and enhance Lagos as a LIVE WORK AND PLAY environment.
The Commissioner then harped on the importance of the sector to the state, noting, ‘‘the hospitality sector plays a vital role in the economic development of Lagos State.
“This sector does not only provide employment to thousands but also serves as a gateway for showcasing our rich cultural heritage, vibrant arts scene, and unparalleled hospitality.
‘‘In Lagos State, we are committed to creating an enabling environment for the hospitality sector to thrive. Our policy frameworks are being continually reviewed to ensure they support growth, innovation, and sustainability.
“We are also focused on improving infrastructure, enhancing security, and promoting Lagos as a prime tourist destination.”
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